At Tez Cargo Nepal, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.
1. Information We Collect
We may collect the following types of personal information from you:
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Personal details (name, address, phone number, email)
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Shipping details (pickup and delivery addresses, cargo descriptions, weight, dimensions)
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Payment information (if applicable)
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Identification documents (for customs clearance or legal compliance)
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Communication records (emails, inquiries, service requests)
2. How We Use Your Information
We use your information to:
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Process and deliver your cargo or logistics orders
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Communicate with you regarding your shipments
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Provide customer service and support
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Comply with customs and government regulations
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Improve our services and operations
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Send important updates or notifications
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share it with:
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Service partners or agents (such as airlines, shipping lines, customs brokers)
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Government or customs authorities, if required by law
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Technology or IT service providers, who help us manage operations securely
All third parties are required to handle your information with confidentiality.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access, correct, or update your personal information
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Request deletion of your data, where legally applicable
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Opt-out of receiving promotional communications
To exercise these rights, please contact us at [Insert email or phone number].
6. Cookies & Website Tracking
If you use our website, we may use cookies to improve your browsing experience, track website performance, and personalize content. You can choose to disable cookies through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Call Us: 9761654600
Email Us: tezcargosolution@gmail.com